Prepare your flight

You’ll receive a call from us to confirm if the weather is favorable for your flight.

For a flight scheduled at the end of the day, this call will be made between 2:00 and 3:00 PM on the same day as your flight.

For a morning flight, this call will take place between 8:00 and 9:30 PM the day before your flight.

During this call, we’ll confirm the meeting point to be used, and the exact time you should arrive.

You must make sure to arrive on time, as the meeting point is not necessarily the take-off site.. Our team will pick you up from the meeting point to take you to the take-off site.

If the weather is unfavorable, we’ll plan a new flight date with you.

A flight can only take place if the winds are light and there is no risk of precipitation.

Allow at least 3 hours between your arrival at the meeting point and the return to your car

To prepare your flight, which will last about 1 hour, our team has to drive you to the take-off site, give you a safety briefing, and then assemble and inflate the balloon.

As the balloon only moves with the wind, our landing place may be some distance from our initial meeting place.

After the landing, we will recover and store our equipment, and transport you back to your car.

The temperature during your flight will be about the same as the temperature on the ground.

Therefore, you should dress according to the expected temperature on the day of your flight.

You don't need your scarf or winter coat if the temperature is expected to be 20 degrees Celsius. It will only be 1 to 2 degrees cooler at altitude. However, since we operate at sunrise and sunset, these times of the day are often cooler.

However, we recommend good walking shoes and comfortable clothing, similar to that used for hiking.

The basket of a hot air balloon is a small space. Bring only the essentials, but don't forget your smartphone or camera.

Reservations can be cancelled by notifying Balad'Air at MINIMUM 48 hours before the scheduled time of the balloon ride. In case of cancellation between 5 and 48 hours before the scheduled flight time, a late cancellation fee of 20% of the value of your ticket or gift certificate will be charged to keep it valid. No cancellations can be made within 5 hours of the scheduled flight time. Cancellation within 5 hours of the scheduled flight time or the absence of the passenger on the day of the flight will render the ticket or gift certificate null and void. It is important to understand that if you do not respect the above cancellation deadlines, or if you do not show up for your flight, your ticket or gift certificate will be considered used and will have no value.